Terms and Conditions

Eyaana Terms and Conditions

1. Introduction

Welcome to Eyaana. By accessing or using our services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our services.

2. Definitions

"Eyaana" refers to the AI-powered customer support platform owned and operated by [Your Company Name].
"User" refers to anyone who accesses or uses the Eyaana platform.
"Services" refers to all features, functionalities, applications, and services provided by Eyaana.
"Content" refers to any text, images, data, or other material provided by Eyaana or its users.

3. Eligibility

By using Eyaana, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using Eyaana on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

4. User Responsibilities

Users are responsible for maintaining the confidentiality of their account information, including passwords. Users must not use Eyaana for any unlawful or prohibited purposes. Any misuse of the platform may result in termination of access.

5. Intellectual Property Rights

All content, software, and technology used in the operation of Eyaana are the exclusive property of [Your Company Name] or its licensors. Users are granted a limited, non-exclusive, non-transferable license to use the services for personal or business purposes, subject to these Terms.

6. Account Registration

To access certain features of Eyaana, users must create an account. Users agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

7. Payment Terms

If you purchase any paid services from Eyaana, you agree to pay all applicable fees. Eyaana reserves the right to change its fees at any time. Any changes to fees will be communicated to users in advance.

8. Privacy Policy

Eyaana respects your privacy. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and disclose your information. By using Eyaana, you agree to the terms of our Privacy Policy.

9. User-Generated Content

Users may submit content, such as feedback, suggestions, or other materials ("User-Generated Content"). By submitting User-Generated Content, you grant Eyaana a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display such content in connection with the operation of the services.

10. Prohibited Activities

Users agree not to engage in any of the following activities:

Posting or transmitting any content that is unlawful, harmful, threatening, abusive, or defamatory.
Using the platform to violate the rights of others, including intellectual property rights.
Engaging in any activity that could harm or disrupt the operation of Eyaana or its services.
Attempting to gain unauthorized access to Eyaana's systems or accounts.

11. Termination

Eyaana reserves the right to suspend or terminate access to the platform at any time, for any reason, including but not limited to violation of these Terms. Upon termination, users must cease all use of the services and delete any copies of the platform in their possession.

12. Disclaimers

Eyaana is provided "as is" without warranties of any kind, either express or implied. Eyaana does not guarantee that the services will be uninterrupted or error-free. Users use the platform at their own risk.

13. Limitation of Liability

In no event shall Eyaana, its affiliates, or its licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with the use of the services.

14. Indemnification

Users agree to indemnify and hold harmless Eyaana, its affiliates, and its licensors from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising out of or in connection with their use of the services, violation of these Terms, or infringement of any rights of another party.

15. Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of United Arab Emirates, without regard to its conflict of law principles.

16. Changes to Terms

Eyaana reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the platform. Continued use of the services after changes are posted constitutes acceptance of the revised Terms.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at info@eyaana.com or call us at +971 45820203