Key Features:

Support for All Major Languages

• Eyaana’s AI-powered system can conduct calls in multiple languages, catering to diverse customer bases worldwide.
• Eliminates language barriers, ensuring seamless communication with customers in their preferred language.

Automatic Language Detection

• AI detects the customer’s language preference from previous interactions, form submissions, or CRM data.
• Ensures calls are initiated in the correct language, creating a personalized and comfortable experience.

Accurate Language Processing

• Leverages advanced Natural Language Processing (NLP) models to understand and respond accurately in various languages.
• Maintains clarity, professionalism, and cultural relevance during conversations.

Localized Communication

• Adapts call scripts to include regional phrases, dialects, and culturally appropriate responses.
• Builds trust and relatability with customers by speaking their language naturally.

Real-Time Language Switching

• During live calls, AI can switch languages seamlessly based on customer input or preference.
• Enables smooth transitions, especially for bilingual or multilingual customers.

Improved Customer Satisfaction

• Builds trust and rapport with customers by communicating in their native language, reducing misunderstandings.
• Enhances the customer experience, boosting satisfaction and loyalty.