Pricing
Flexible Pricing, Maximum Value
Eyaana’s Pay-as-you-go model provides ultimate flexibility by allowing you to pay only for the services you actually use. Whether it's chat interactions, video calls, or other features, you're charged solely based on usage. If there’s no activity, there’s no cost. This straightforward approach ensures full transparency, so you can rest assured knowing that you’re only paying for what you need. It’s a risk-free option designed to scale with your business.
For businesses looking for even greater value, Eyaana offers six flexible subscription tiers. These tiers are designed to give you the best possible rates by committing to a monthly amount that aligns with your anticipated usage. The higher the tier, the better the savings, making it a cost-effective solution as your customer support needs grow. Whether you're a small business or an enterprise, there's a tier to fit your needs, helping you save more as you scale without sacrificing flexibility or service quality.
- Number of Chats
- Number of Video Calls
- Number of Audio Calls
- Number of Deals
- Number of Tickets
- Storage Size
- Number of Salespeople
- Number of Support Personnel
- Appointment Booking
- Size of Knowledge Hub
Frequently Asked Questions
1. What is the Pay-as-you-go model?
Eyaana’s Pay-as-you-go model allows you to pay only for the services you use. If you don’t use any services in a given period, you don’t pay anything for that period. This flexible payment model ensures you only incur costs based on your actual usage.
2. How does the Pay-as-you-go model benefit me?
The Pay-as-you-go model offers several benefits: Cost Efficiency: You only pay for what you use, which can lead to significant savings. Flexibility: Scale your usage up or down based on your needs without worrying about fixed costs. No Wastage: Avoid paying for unused services, ensuring optimal resource utilization.
3. Is there an initial setup fee?
Yes, there is an initial setup fee. The amount varies depending on your hosting choice (Royex cloud, privately hosted, or private cloud) and the size of your knowledge hub.
4. What are the hosting options available?
Eyaana offers three hosting options: Royex Cloud: A cloud-based hosting solution managed by Eyaana. Privately Hosted: Host Eyaana on your own servers. Private Cloud: A dedicated cloud environment managed by you or a third-party provider.
5. How is the initial setup fee determined?
The initial setup fee is determined based on two factors: Your choice of hosting (Royex cloud, privately hosted, or private cloud). The size and complexity of your knowledge hub, which includes the amount of data and customization required.
6. Are there any hidden fees?
No, Eyaana’s pricing is transparent. Apart from the initial setup fee and the Pay-as-you-go charges based on your usage, there are no hidden fees.
7. Can I switch between hosting options after the initial setup?
Yes, you can switch between hosting options if your needs change. Please contact our support team to discuss the process and any potential costs involved.
